FACTORY SEALED SET OF STREETS OF NEW CAPENNA – REGULAR **PRE-ORDER**
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We’d like to be sure you are completely satisfied with your purchase. You can also email us at
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Verdant Cards aim to dispatch all items within 24 hours of receiving orders (Monday to Friday)
Please note this does not guarantee same day dispatch, except when a next day delivery service is paid for and an order is placed before 2pm.
In the event that an item on a next day delivery service is delivered late due to circumstances beyond our control, Verdant Cards will not be held responsible for this.
We offer a variety of shipping options, using Royal Mail, Hermes, and UPS to deliver your goods.
At this time we do not offer international shipping but this is something that we may consider in the future.
If you change your mind and wish to return your order, you have 14 days from the time you receive your order in which to inform us of your decision and return your order. You will then have 30 days to return your order for a full refund.
It is recommended that signed for delivery is used in returning your order to us. In the event that signed for delivery is not used and an item goes missing Verdant Cards Limited will not be able to issue a refund for you.
You are responsible for paying the return postage costs back to us for an item that you do not want.
It is your responsibility to ensure items are returned as new, in the same condition in which they were received.
Verdant Cards Limited retain the right to refuse a return or make a fair deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
If an item arrives damaged, a mistake has been made on your order, or the item is faulty, then please contact us by message or email at and we will communicate with you the best course of action to resolve the problem.
You will have 14 days from receiving your order in which to inspect any goods and inform us if any item is faulty upon arriving. It is your responsibility to inform Verdant Cards Limited of any defects in your order.
If no communication is made within 14 days, Verdant Cards Limited will consider this item as accepted by you, the customer.
If Verdant Cards Limited hear from you within the allotted time frame regarding a defective item, you will qualify for a replacement or refund once the items have been returned and received by us within 30 days, complete with your order number. Any items must still be in the same condition in which they were received.
A pre paid returns label will be sent to you upon an approved return request for a defective item.
In either event please contact us before sending in any returns and please do not send any returns to the registered office address as this is not our returns address and any items send to this address will not be received by us.