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Privacy Policy

1. About this Privacy Policy

This privacy policy refers to how Verdant Cards Limited protects and uses any information that you give us when you are using our website.

For all our services, the data controller is Verdant Cards Limited.

Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement and we will only ask for it if we really need it. All the information you give to us is confidential and we will only use your information in the way we tell you in this policy.

Verdant Cards Limited may change the policy from time-to-time by updating this page. You should check this page from time-to-time to ensure that you are happy with any changes. This policy is effective from 01/16/2022. 

2. How we will use your data and what data we need

We receive, collect and store any information you enter on our website or provide us in any other way. We only collect and use your personal information to complete tasks on your behalf.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, email, phone number, address and payment details (including credit card information). With this data we: 

  • Provide you with products or services you have requested.

  • Personalise and customise your experience on Verdant Cards, including saving shopping cart information – if you have an account with us and enable cookies, we save your shopping cart for you to carry on where you left off.

  • Communicate with you.

  • Provide our customers with continued assistance and support.

  • Give you the opportunity from time-to-time to receive promotional emails from Verdant Cards, with your consent.

  • To comply with any applicable GDPR laws and regulations.

In most cases where Verdant Cards asks you to provide information about yourself, if you do not provide us with that information, we may not be able to process your order. The information we collect is:
  • Your name, delivery and billing addresses – to deliver your purchase to you.

  • Contact telephone number – to send you service messages by text (courier delivery time slots) and to provide customer service.

  • Email address – to send you order confirmation emails and updates. If you create an account with us this is also your username, along with a password which we cannot access as it is encrypted.

  • Date of birth – to confirm you are over the age of 13 and we can lawfully process your data without parental consent. If you make a payment with PayPal which already requires you to be 18 and over, we will not need your birthday.

  • Payment details – to take payment for any order you place and provide refunds where necessary. We will also use these details for fraud prevention and detection, protecting both you and us.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect information about the device you use – your IP address (which can be used for fraud detection and prevention) and what device you have used to visit our website (so we can keep improving and optimising the website for you).

3. How your data is stored

We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises within the UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our websites and any transmission is at your own risk.

4. Need to update your data?

If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name or address) then please contact us so that we can correct it. To do this, please email us at sales@verdantcards.co.uk

If you have a customer account on the Verdant Cards website, you can change the details stored about you by logging into your account.

5. Access to your information

If you want to know what information Verdant Cards Limited holds about you, we will provide you with that information. To obtain this information please email us at sales@verdantcards.co.uk

6. Changes to this Privacy Policy

Verdant Cards Limited may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to our operations. Please visit this page periodically to check for updates.

7. Third Parties

We will never sell or disclose your personal information to a third party, it will only be used for the purposes described in this policy.

To prevent fraud or other criminal activity and to make sure your information is correct and accurate, we may pass on the information we have about you to other companies specialising in the prevention of fraud and crime. We are sometimes obligated to disclose the information we have about customers to law enforcement agencies where an allegation has been made of suspected criminal activity. 

6. Changes to this Privacy Policy

Verdant Cards Limited may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to our operations. Please visit this page periodically to check for updates.

8. Links to other websites

Our website may contain links to and from third party websites. These websites have their own privacy policies. If you follow a link to any of these websites, please make sure that you read their privacy policies before you submit any information to these websites. We do not accept any responsibility for their policies.